Shipping & Returns

*FREE* Shipping

Our shipping options include:

  1. USPS Ground Shipping (2-5 Days)  *FREE on orders over $100* 

  2. UPS 2 Day Air (2 Business Days)

  3. UPS Next Day (10:30am next Business Day)

Processing Time - All orders leave our facility within 1-2 business days (excludes National holidays).*  Our shipping calculator at the checkout accounts for a 2 day processing time.  You will receive a tracking number via email once your order is shipped.

Rush Orders - we accommodate rush orders!  Please email us at contact@bumpcitynash.com and specify when your item is needed.  We will adjust the processing and shipment according to your needs  

International and Canadian Orders*:

We offer a Flat Rate shipping on all international orders. Simply add items to your cart and proceed to the Checkout.

  1. USPS First Class mail (10-20 business days) - $19 Flat Rate

  2. USPS Express Mail (3-10 business days) - $49 Flat Rate

*All international packages may be processed through customs regulations which may cause a slight delay with processing times. Customer is responsible for paying all customs, duties, taxes, and/or immigration fees.

Returns & Exchanges

We gladly accept returns for a return, store credit, or exchange. Please note that all sale items are final sale and items purchased with a discount code are exchange only. Swimwear and bump accessories such as maternity belts and shapewear are non-refundable. Please email us to coordinate your exchange or return contact@bumpcitynash.com

Return items must meet the following requirements:

  • Contact us within 7 days of order delivery contact@bumpcitynash.com and we will issue you a return label to begin the return process for a refund (less restocking fee - see below for more detail).  Anything after this window will quality for an exchange. 
  • For all items purchased in our Nashville store, please see our policy here.
  • In original packaging, unworn and free of make-up stains and odor. 

    Processing time:

    • All orders placed take 1-2 business days processing time.
    • Once received, returns are processed within 3-5 business days (refunds may require an additional 2-5 days to post with your bank)
    • Original shipping charges are not refundable.
    • Returns that qualify for free shipping are refunded less originated shipping costs, any incremental exchange shipping costs and return label shipping costs. This is essential our “restock fee.”
    • Notification will be sent to your email once a return is processed

    We are not responsible for replacing or reimbursing lost or stolen deliveries. 

    Exchange postage is compensated for first the first exchange fulfillment (return postage and outbound postage). We are not responsible for subsequent exchange postage.