Shipping & Returns
Shipping
Our shipping options include:
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USPS Ground Shipping (2-5 Days)
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UPS 2 Day Air (2 Business Days)
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UPS Next Day (10:30am next Business Day)
Processing Time - All orders leave our facility within 1-2 business days (excludes National holidays).* Our shipping calculator at the checkout accounts for a 2 day processing time. You will receive a tracking number via email once your order is shipped.
Rush Orders - we accommodate rush orders! Please email us at contact@bumpcitynash.com and specify when your item is needed. We will adjust the processing and shipment according to your needs
International and Canadian Orders*:
We offer a Flat Rate shipping on all international orders. Simply add items to your cart and proceed to the Checkout.
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USPS First Class mail (10-20 business days) - $19 Flat Rate
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USPS Express Mail (3-10 business days) - $49 Flat Rate
*All international packages may be processed through customs regulations which may cause a slight delay with processing times. Customer is responsible for paying all customs, duties, taxes, and/or immigration fees.
Returns & Exchanges
We gladly accept returns with a prepaid shipping label for store credit or exchange. Please note that all sale items are final sale and items purchased with a discount code are exchange only. Swimwear and bump accessories such as maternity belts and shapewear are non-refundable. Please email us to coordinate your exchange or return contact@bumpcitynash.com
Return items must meet the following requirements:
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Online purchases: Contact us within 3 days of your order delivery by sending an email to contact@bumpcitynash.com and we will issue you a return label to mail your item(s) back to us within 7 days. We will facilitate your store credit or exchange via email. All emails are answered within 24 hours.
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Exchange postage is covered for the first exchange fulfillment (return postage and outbound postage). We are not responsible for subsequent exchange postage.
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Nashville store purchases: All in-store purchases are eligible for exchange or store credit within 14 days. No refunds are issued. Accessories, swim, undergarments, shapewear and sale items purchased in-store are final sale.
- In original packaging, unworn and free of make-up stains and odor.
Processing time:
- All orders placed take 1-2 business days processing time.
- Once received, exchanges are processed within 1-2 business days.
- Original shipping charges are not refundable.
We are not responsible for replacing or reimbursing lost or stolen deliveries.